{"id":2706,"date":"2023-09-25T09:52:00","date_gmt":"2023-09-25T15:22:00","guid":{"rendered":"https:\/\/www.globalesolutions.co.in\/blog\/?p=2706"},"modified":"2023-09-25T09:52:00","modified_gmt":"2023-09-25T15:22:00","slug":"aruba-instant-on-warranty-onsite-support-details","status":"publish","type":"post","link":"https:\/\/www.globalesolutions.co.in\/blog\/aruba-instant-on-warranty-onsite-support-details","title":{"rendered":"ARUBA INSTANT ON WARRANTY &#038; ONSITE SUPPORT DETAILS"},"content":{"rendered":"<p>Aruba Instant On offers technical support for their products, and here&#8217;s how you can contact them:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2707\" src=\"https:\/\/www.globalesolutions.co.in\/blog\/wp-content\/uploads\/2023\/09\/ION.jpg\" alt=\"\" width=\"1600\" height=\"800\" \/><\/p>\n<p><strong>Phone Support (Available 24&#215;7 for the first 90 days, excluding holidays):<\/strong><\/p>\n<ul>\n<li>Toll-Free Phone Number in India: 1-800-419-4994<\/li>\n<li>Local Phone Number in India: +91-806-703-7210<\/li>\n<\/ul>\n<p><strong>Chat Support (Available 24&#215;7 throughout the warranty period, excluding holidays):<\/strong><\/p>\n<ul>\n<li>You can access chat support through the Aruba Instant On website: <a href=\"https:\/\/www.arubainstanton.com\/\" target=\"_new\" rel=\"noopener\">Aruba Instant On Support<\/a><\/li>\n<\/ul>\n<p><strong>Before contacting Aruba Support, make sure you have the following information ready:<\/strong><\/p>\n<ol>\n<li><strong>Product Information:<\/strong> You&#8217;ll need the product serial number, product name, and product number.<\/li>\n<li><strong>Symptom Description:<\/strong> Provide a detailed description of the symptoms, including when they first occurred and how frequently they are happening.<\/li>\n<li><strong>Configuration Changes:<\/strong> Describe any changes made to your product&#8217;s configuration or network environment before the symptoms started.<\/li>\n<li><strong>Troubleshooting Steps:<\/strong> Explain the troubleshooting steps you&#8217;ve taken and the results of those steps.<\/li>\n<li><strong>Proof of Purchase:<\/strong> You may need to provide proof of purchase for warranty validation.<\/li>\n<\/ol>\n<p><strong>Replacement Part Shipment Time under Warranty:<\/strong><\/p>\n<ul>\n<li>For access points, during the first thirty (30) days from the warranty start date, Aruba will provide same-day shipment with advanced replacement for covered hardware products.<\/li>\n<li>After the initial thirty (30) days and throughout the remaining warranty period, Aruba will ship a replacement product for any non-compliant product within 10 days.<\/li>\n<li>For switches, Aruba will provide next business day shipment with advanced replacement for the covered hardware products for the entire warranty period.<\/li>\n<\/ul>\n<p><strong>Improving Your Experience with Foundation Care:<\/strong> If you want to enhance your support experience, Aruba offers Foundation Care, which provides additional support features such as Next Business Day (NBD) advanced replacement hardware support and 24&#215;7 telephone access to Aruba technical support experts. You may want to contact Aruba support to inquire about the options and pricing for Foundation Care.<\/p>\n<p>For more details and specific information related to your Aruba Instant On product, you can visit their official website mentioned in the provided information: <a href=\"https:\/\/www.arubainstanton.com\/\" target=\"_new\" rel=\"noopener\">Aruba Instant On Website<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aruba Instant On offers technical support for their products, and here&#8217;s how you can contact them: Phone Support (Available 24&#215;7 for the first 90 days, excluding holidays): Toll-Free Phone Number in India: 1-800-419-4994 Local Phone Number in India: +91-806-703-7210 Chat Support (Available 24&#215;7 throughout the warranty period, excluding holidays): You can access chat support through&hellip; <a class=\"more-link\" href=\"https:\/\/www.globalesolutions.co.in\/blog\/aruba-instant-on-warranty-onsite-support-details\">Continue reading <span class=\"screen-reader-text\">ARUBA INSTANT ON WARRANTY &#038; ONSITE SUPPORT DETAILS<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2],"tags":[4746,4751,4745,4747,4748,4749,4750],"class_list":["post-2706","post","type-post","status-publish","format-standard","hentry","category-blog","tag-and-heres-how-you-can-contact-them-phone-support-available-24x7-for-the-first-90-days","tag-and-product-number-symptom-description-provide-a-detailed-description-of-the-symptoms","tag-aruba-instant-on-offers-technical-support-for-their-products","tag-excluding-holidays-toll-free-phone-number-in-india-1-800-419-4994-local-phone-number-in-india-91-806-703-7210-chat-support-available-24x7-throughout-the-warranty-period","tag-excluding-holidays-you-can-access-chat-support-through-the-aruba-instant-on-website-aruba-instant-on-support-before-contacting-aruba-support","tag-make-sure-you-have-the-following-information-ready-product-information-youll-need-the-product-serial-number","tag-product-name","entry"],"_links":{"self":[{"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/posts\/2706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/comments?post=2706"}],"version-history":[{"count":1,"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/posts\/2706\/revisions"}],"predecessor-version":[{"id":2708,"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/posts\/2706\/revisions\/2708"}],"wp:attachment":[{"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/media?parent=2706"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/categories?post=2706"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.globalesolutions.co.in\/blog\/wp-json\/wp\/v2\/tags?post=2706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}